Privacy Policy

This privacy policy ("Privacy Policy") describes how Saifion ApS and its affiliated companies (collectively "Saifion", "we", "us" or "our") collect, use, disclose and process information when you use or access our website (saifion.com), products, services or applications (collectively the "Saifion Services").

By using the Saifion Services or interacting with us, you accept this privacy policy. Please read the following carefully to understand how we collect, use and store your personal data. Additionally, this policy describes your choices regarding the use, access and correction of your personal data.

Changes to this Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by updating the "Last updated" date at the top of this policy. For material changes, we will endeavor to notify you directly via email or provide information on our website before the changes take effect. We encourage you to review our privacy policy regularly.

Your Consent

By using Saifion's website, you agree that this policy governs our collection, use and disclosure of your personal data. If you do not agree to be bound by this policy, you must deactivate your account and stop using the Saifion Services.

Information We Collect

Saifion collects information about you from various sources and methods. You may choose to submit information to us via our website, in connection with the use of our products, services or applications, or in connection with an existing or potential business relationship with us. Below are the types of information we may collect:

Contact information: We obtain information to create a profile for you with information such as name, email address, phone number, company name, physical address, business registration number, etc.

Log information: We store information about you when you access and use the Saifion Services. This information may include IP address, timestamps, browser information, internet provider, pages visited and the URL of the website you visited before navigating to Saifion.

Usage information: We monitor user activity in connection with the Saifion Services and may collect information about the applications and features you use, as well as the types and volumes of Saifion Services you utilize.

Shipping information: We store information that enables us to provide logistics services through our platform. We obtain information including but not limited to: shipping contact information (such as sender and recipient name, address, email and phone number), business contact information, payment and financial information, and other information provided to obtain Saifion Services.

Cookies

Like many other websites, our website may use "cookies" or other technologies to collect information and support certain features on our website. Cookies allow us and third parties to obtain information about your visits to our site, including analysis of your visit patterns. While you are not required to accept cookies when visiting our websites, you may not be able to use all features of our sites if your browser restricts our cookies.

We use necessary cookies for basic functions, preference cookies to remember your settings, session cookies for temporary functionality, and statistics cookies to improve our services.

Use of Your Information

We may use the collected information for the following purposes:

• Provide the information, products and services you request
• Provide effective customer service
• Provide our customers and carriers with shipping information such as location
• Give you a personalized experience when using our website
• Contact you with special offers and other information we believe will be of interest to you
• Contact you with information and notices related to your use of our products and services
• Better understand your needs and interests
• Improve our products and services
• Improve our marketing and promotional efforts
• Improve the content, functionality and usability of the website
• Comply with our legal and regulatory obligations

Information We Share

We do not sell personal information we collect about you. We only share information to perform the activities you request, with our affiliated companies, service providers, or to cooperate with an authorized law enforcement or regulatory investigation. Additionally, we may share personal information with other third parties with the consent of the person to whom the information relates.

Security

Saifion takes security seriously and has implemented administrative, physical and technological measures to protect your information against unauthorized access, loss, misuse, disclosure, alteration and destruction.

Retention of Personal Data

Saifion retains your information for the period necessary to fulfill the purposes for which it was collected, or as required or permitted by law. We retain information required to comply with privacy requests, manage active accounts, and resolve disputes or enforce agreements.

Your Rights

You have the following rights regarding the personal data we hold about you:

• Information and access: You may request to see what personal data we process about you.
• Correction: You may request to update or correct the personal data we hold about you.
• Deletion: You may request deletion of your personal data.
• Restriction: You may request restriction of the processing of your personal data.
• Objection: You may withdraw your consent to the processing of your personal data.
• Data portability: You may request to transfer your personal data in a portable format.

We do not discriminate against you for exercising your rights. However, these rights are not absolute. We may decline requests as permitted by law.

GDPR

Saifion complies with applicable legal requirements that provide adequate protection for the transfer of personal data, including the EU General Data Protection Regulation (GDPR).

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at contact@saifion.com.